GuardianEdgeGuardianEdge
$160 first hour · $80 per additional 30 minutes · 1-hour minimum · incl. GST
FLEXIBLE ONSITE IT SUPPORT HOBART

Flexible Onsite IT Support

Tech problems at home or in your small business? We come to you and get it sorted. From everyday computer problems to online security and new device setup — we're here to help keep your tech running smoothly. Police-checked technicians.

Our Approach to Onsite IT Support

1Local & Police-Checked

Hobart-based technicians who know the area. All our technicians are police-checked and hold a current Working with Vulnerable People Card.

2Transparent, Honest Pricing

Simple $160 first hour (incl. GST and local call-out). Then only $80 per additional 30 minutes. 1-hour minimum. All prices GST-inclusive. No hidden fees.

3No Lock-In

No compulsory monthly plan. No lock-in contract. Book onsite support only when you need it.

What Onsite IT Support Covers

Computer & Device Troubleshooting

Slow computers, freezes, blue screens, Wi-Fi drop-outs, sync issues, printer errors, sound and display problems — diagnosed and resolved onsite.

Wi-Fi & Network Problems

Coverage issues, disconnects, mesh setup, router replacements, guest networks and the "the internet is slow" complaints — properly investigated.

Printer Setup & Troubleshooting

New printer installs, network configuration, scan-to-email, driver issues and the recurring "why won't it print" problems across your devices.

Email Assistance

Outlook profile problems, missing emails, signatures, shared mailboxes, delivery failures and mail-flow troubleshooting.

Microsoft 365 Support

Licences, user setup, MFA, OneDrive, Teams, SharePoint and the everyday Microsoft 365 questions that block your team from getting on with work.

New Computer & Device Setup

A properly configured new laptop, desktop or tablet — accounts signed in, data migrated, apps installed, backup enabled. Ready to use.

Software Installation & Configuration

Business apps, accounting software, adobe suite, browsers, printer drivers, security software and licence activations — installed correctly.

Backup Guidance

Practical backup for homes and small businesses using OneDrive, external drives and cloud services — so a lost or stolen device is never a disaster.

Small-Business Technology Assistance

A trusted local IT contact when anything technology-related comes up — advice, quoting, vendor coordination and steady hands when something breaks.

How It Works

1

Book Online

Pick a time that suits. First hour $160 GST-inclusive, includes local call-out.

2

Confirmation

We confirm your booking by SMS or email and give you a realistic time window.

3

Onsite Visit

Local Hobart engineer arrives, listens, and gets to work solving the issue.

4

Clear Invoice

A clear itemised invoice on completion. GST-inclusive. No lock-in, no compulsory monthly plan.

Service Areas Across Greater Hobart

We provide same-day and next-day support throughout the Hobart region. If your suburb isn't listed below, please get in touch — we likely still cover it.

Hobart CBD Glenorchy Moonah Kingston Sandy Bay Lenah Valley Battery Point New Town Rosny Bellerive Lindisfarne Howrah West Hobart South Hobart Greater Hobart

Frequently Asked Questions

What Customers Say

“Turned up on time, sorted the Wi-Fi, got the printer working and set up new backups. Straight-talking, honest pricing.”

— Emma R., Small Business Owner, Hobart

“Set up my new laptop, migrated everything from the old one, and walked me through what changed. Professional and friendly.”

— Mark H., Home User, Sandy Bay

Need Onsite IT Support in Hobart?

Book Flexible Onsite IT Support — $160 first hour (incl. GST and local call-out), $80 per additional 30 minutes. 1-hour minimum.

All advertised prices include GST. No compulsory monthly plan. No lock-in contract. The $160 first-hour onsite price includes travel within GuardianEdge's core Hobart service area. Travel outside the core service area may require confirmation or an additional quoted travel charge. All our technicians are police-checked and hold a current Working with Vulnerable People Card.