GuardianEdgeGuardianEdge
$99/hour · 30-min minimum $49.50 · incl. GST
REMOTE IT SUPPORT HOBART

Remote IT Support

Professional remote technical assistance for eligible computer, email, Microsoft 365, software and configuration problems. Fast, secure, and often resolved in a single 30-minute session.

Why Remote First?

1Faster Than Waiting Onsite

Many common issues can be resolved without waiting for a visit. Book a slot, connect securely, and get back to work.

2Secure & Transparent

You can see everything we do. Nothing is installed without your consent. Sessions can be ended at any time.

3Honest Minimum

30-minute minimum booking at $49.50 (incl. GST). If we can't resolve it remotely, we'll say so and pause billing there.

What Remote IT Support Can Help With

Software Troubleshooting

Application crashes, licensing, updates, installation issues — often resolved in a single remote session.

Email Problems

Outlook profile issues, missing emails, signatures, shared mailbox access, delivery failures and mail flow.

Microsoft 365 Assistance

MFA setup, licence assignment, OneDrive sync, Teams login, SharePoint access — day-to-day Microsoft 365 issues.

Account & Password Recovery

Locked out of Microsoft 365, Google, banking or business apps — we help you recover access safely.

Configuration & Settings

Printer setup on new laptops, browser settings, screen configuration, email client setup — quick remote fixes.

Quick How-Tos & Coaching

A 30-minute session to walk you through a task, a new device, a Microsoft 365 feature, or a workflow — clearly explained.

How It Works

1

Book a Slot

30-minute minimum. Book online and pick a time that suits you.

2

Secure Connection

We send a secure remote-support link. Nothing is installed without your consent.

3

Fix the Issue

You watch your screen the whole time. Most eligible issues are resolved in the session.

4

Clear Invoice

You're billed in 30-minute increments — starting at $49.50 (incl. GST) for the minimum booking.

Frequently Asked Questions

What Customers Say

“Sorted my Outlook signature and OneDrive sync in 30 minutes. So much faster than waiting for someone to come out.”

— Priya S., Home Office, Kingston

“Fantastic remote support. Fixed the printer scan-to-email in one session and even showed me how to do it myself.”

— Ben C., Small Business Owner

Need Fast Remote IT Help?

Book Remote IT Support — $99/hour (incl. GST), 30-minute minimum $49.50, billed in 30-minute increments.

All advertised prices include GST. No compulsory monthly plan. No lock-in contract. Remote IT Support is suitable for eligible software, email, Microsoft 365 and configuration issues. Hardware failures typically require onsite service.